Common factors that might lead to payment issues include:
If your payment doesn't go through initially, please double-check that you've entered your card information correctly and that your account has adequate funds. If the problem persists, consider reaching out to your bank or payment provider to ensure they are not blocking the transaction.
Guarantee & Refund Policy
We offer refunds under two circumstances:
If a customer places an order for a service and doesn't receive the delivery or if the delivery hasn't commenced within 10 days of the order placement, they qualify for a full refund.
If the received item doesn't align with the description on our website, you are entitled to a refund.
If you wish to request a refund for either of these reasons, please reach out to our customer support team.
To inquire about an order, kindly reach out to our customer support team via email.
When doing so, please include the following details: